AntTone

AntTone

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VoIP Phone System: Your One-Stop Solution to Connection Market
A well-run business is a well-organized and healthy–connected business with a transparent chain of command defined to ensure problems are addressed promptly. It provides that there will be no communication gaps between different departments or divisions along with a proper delegation to ensure that tasks are assigned efficiently.
VoIP - Smartphone number for the business
The voipphone for the intelligent business phone system is an innovative, cost-effective, and simple-to-operate service that allows any small business owner or any global company to quickly implement advanced exchanges at a handy cost without the need to install infrastructure or purchase physical equipment.
Separate business calls
The system was developed with the help of a cloud-based system and over years of experience in developing advanced communication systems. Its services include the most advanced voice-mail service currently used in different countries worldwide by thousands of users and an international conference calling service for businesses.
Smart voicemail and fax to email
The voip phone system has an innovative and efficient voicemail that allows the owner to receive the voicemails left as a file. In addition, the system keeps a backup of all the voice messages, and you can listen to them all at any time quickly and simply through the interface. This is a considerable advantage, especially when you are abroad or in an area without telephone reception. You can change your voice response at any time using a dedicated recording system.
Virtual call router
Using the virtual call router, you can manage as many extensions as you want, without limit. You can route calls to any phone number, landline, or mobile. In each extension, you can set activity times, the option to leave details and voicemail, routing to several unanswered numbers, record a call, and more.
Advanced service with a professional and reliable back
Voice telephony services depend significantly on choosing an advanced system backed by a well-known and professional company that provides a personal and efficient service system like VoIP. The voip phone system will provide you with a high-quality and reliable product that the market has to offer, with the option to view data and reports in real-time and in full transparency.
Cloud-based IVR systems can be customized by the user and offer advanced options. And how else do its IVR systems differ from those of competitors? In a long line of features, including:
Caller ID routing and unanswered call routing
When a call is received from a defined ID, this configuration also allows separate 'VIP numbers' by a single number or list of digits. Also, when the routing is to an unavailable extension, the call will be routed to an alternate destination. This solution allows full availability in any situation, even in cases where the branch is disconnected for some reason.
Routing for many groups and routing for waiting queues
Definition of operating times for each selection, according to the adjustment of the working hours of the various branches. The time adjustment can be static and predefined or dynamic and varies based on the activity of the call centres at any given moment.
Simultaneous reference to many branches/representatives / external numbers until one of them is answered.
Automatic redirection to the extension
You probably know that you received a call from some organization or office and did not have time to answer. To this end, we developed a caller routing to the last person who called and was not answered. The system gives the caller the option to go back to the previous person who tried to reach him or continue with the usual routine.
Routing by code/voice recognition
It is a cloud-based PBX, available 24/7, answers every call with impressive professionalism, and allows you for direct identification and speech without keystrokes. Allows receiving specific customer information, such as billing details, access to various systems, and all this through advanced voice recognition
Smart voicemail and fax to email
The voipphone system has an innovative and efficient voicemail that allows the business owner to receive the voicemails left in the voicemail as a file directly to the email. In addition, the system keeps a backup of all the voice messages, and you can listen to them all at any time quickly and simply through the interface. This is a considerable advantage, especially when you are abroad or in an area without telephone reception.
Are you investing in sponsored advertising on an SMS campaign or other services?
The system keeps track of incoming calls and their details, including the customer's phone number, and serves as a valuable database for the business. You can quickly generate hot audiences or similar audiences and use them in sponsored ads on Facebook and generate detailed reports for SMS campaigns, Re-Targeting, and more.
Direct and Dynamic Routing to the extension
Option to dial the extension directly, bypassing the standard routing. Allows customers to reach directly to the desired factor easily and quickly. Enable the system to interface with external systems, such as CRM systems, and operate based on existing information. Thus, for example, a customer who has submitted products for laboratory repair will receive the repair status from the exchange, which will connect to the database and know how to retrieve the relevant information.
IVR
The gospel of the 21st century in this field is IVR, an acronym for Interactive Voice Recognition. These digital systems provide a virtual telephone representative who can understand the things the caller is saying and answer them accordingly.
One-Click Voice Mail
So, with one click, the voicemail is sent to everyone. When the recipients answer the call, they will receive the message in a high-quality voice. If they are not available to answer and then call the number from which the call was received - they will hear the news as well. You can also set it when needed. After playing the recorded information, the customer will choose to switch to a human representative.
Communications specialize in content systems, sales systems, and complex information lines customized to the customer's needs.